FAQ
How do I start an exchange?
We have a self service exchange portal that is available to you 24/7! You can find it linked in the footer of our website, under the "Customer Care" drop down.
We can't wait for you to experience the iconic Lilies Bikinis fit!
What is the Lilies bikinis mission?
The Lilies Bikinis mission is to create stand-out, figure-flattering swimwear, for the good of all women and harm to NONE.
Our garments are designed, tested, and handmade in-house by our team! This ensures that your Lilies Bikinis is made with love from the moment of its conception to the moment it arrives in your hands.
To learn more, visit our About Page.
Our garments are designed, tested, and handmade in-house by our team! This ensures that your Lilies Bikinis is made with love from the moment of its conception to the moment it arrives in your hands.
To learn more, visit our About Page.
Do You Ship Internationally?
We ship worldwide! Find your form of currency in the very top left drop down menu.
Don't see your form of currency? It is okay! Simply figure out what the USD conversion is to your currency to find out how much you will be paying.
Although you may see the amount in USD at checkout, your card will always be charged the equivalent in your form of currency.
Don't see your form of currency? It is okay! Simply figure out what the USD conversion is to your currency to find out how much you will be paying.
Although you may see the amount in USD at checkout, your card will always be charged the equivalent in your form of currency.
Can I Return a Bikini?
We will accept any clean, unworn, unwashed garment in the original packaging, with hang tags and sanitary liners in tact, for store credit only. Due to sanitary concerns with bikinis, it is best practice to not allow returns. Please be sure to follow Girl Code & try on your Lilies Bikinis with the hygienic liners in tact and proper undergarments on.
To begin your exchange, click the "Customer Care" section in the footer of our website and use our automated exchange portal.
For any other questions or comments, please feel free to reach us at hello@liliesbikinis.com
To begin your exchange, click the "Customer Care" section in the footer of our website and use our automated exchange portal.
For any other questions or comments, please feel free to reach us at hello@liliesbikinis.com
How long will it take to recieve my bikini?
We aim for your bikini to arrive within one week!
Please allow 2 business days for fulfillment of your order.
Shipping generally takes 2-5 business days domestically.
International shipping generally takes between 7-14 business days.
Please allow 2 business days for fulfillment of your order.
Shipping generally takes 2-5 business days domestically.
International shipping generally takes between 7-14 business days.
HOw do i care for my bikini?
Lilies Bikinis are made of the highest quality materials and will last a lifetime, but we highly recommend giving them a little TLC after exposing them to sun, sand, salt, and chlorine!
Please hand wash your Lilies Bikinis with mild soap and lay flat to dry, indoors.
Do not worry, your Lilies postcard that comes in your package will remind you.
Please hand wash your Lilies Bikinis with mild soap and lay flat to dry, indoors.
Do not worry, your Lilies postcard that comes in your package will remind you.
Will i pay for shipping on a return?
Postage charges for exchanges are the responsibility of the customer. Except in cases of exchange due to receiving the wrong order or a faulty garment, in which case Lilies Bikinis will take full responsibility for shipping; standard shipping only.
Why doesn't my order list any tax costs?
Being that I am a small independent designer, I have not yet met the sales threshold that is required by most states in order to retain a tax permit from them. Without a tax permit from your state, I cannot legally collect sales taxes from you. I can't charge taxes on sales from any states, other than my home state of Texas.
